(Actual comments from US travel agents)
A woman called and asked, “Do airlines put your physical description on your bag so they know whose luggage belongs to who?”
I said, “No, why do you ask?”
She replied, “Well, when I checked in with the airline, they put a tag on my luggage that said FAT, and I’m overweight, is there any connection? “
After putting her on hold for a minute while I looked into it (I was actually laughing) I came back and explained the city code for Fresno is FAT, and that the airline was just putting a destination tag on her luggage.
I had someone ask for an aisle seat so their hair wouldn’t get messed up from being near the window.
A client called in inquiring about a package to Hawaii. After going over all the cost info, she asked, “Would it be cheaper to fly to California and then take the train to Hawaii?”